Overview / Commentary
One Citizens Plaza
Providence, RI 02903

Citizens Bank (RI) is headquartered in Providence and is the largest bank in the state of Rhode Island. It is also the 22nd largest bank in the nation. It was established in 2005 and as of September of 2018, it had grown to 15,466 employees at 804 locations. Citizens Bank (RI) has an A health rating.

Related Posts

Citizen's Bank 15 Month CD - 3.25% APY - 1/3/2019

Citizen's Bank is offering a 15 month CD at 3.25% APY, available through 2/21/19. It requires a Platinum Plus Checking account. This bank has branches throughout New England, the Middle Atlantic and parts of the Midwest.

New Citizens Access Bank Launched. 2.00% Savings Rate - 7/9/2018

The online only bank is live at citizensaccess.com 2.00% for Savings account with balance > $5000 6m CD 2.05% 12m CD 2.50% 18m CD 2.60% 2yr CD 2.75% 3yr CD 3.00% 4yr CD 3.05% 5yr CD 3.10% I had posted a while ago but it had not gone fully live then. Now live to everyone.

$400 Bonus On New Platinum Checking Accounts - 4/16/2018

https://www.citizensbank.com/promotion/platinum/cash-offer-400.aspx To qualify for the $400 bonus you must open your first new Platinum checking account between 3/30/2018 and 6/30/2018 and have at least 1 single direct deposit of $1,000 or more post to your new checking account within 60 days of account opening. Direct Deposit is recurring income electronically deposited into your Citizens Bank checking account and may include salary, pension, Social Security and Supplemental Security Income (SSI) benefits and other regular monthly income. Primary signer on the new checking account may not be or have been a primary or secondary signer on any Citizens Bank personal checking account within the previous six months. The new account must be open and in good standing to qualify for this offer. Offer may be withdrawn without notice and cannot be combined with any other checking offer. In order to be eligible to participate in this promotion, the customer must open their first new per

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Citizens Bank RI

Posted by: philipmanc | Dec 6, 2018

What a Great Bank! 5 Star if you ask me. The customer service at this bank is exceptional, not to mention the representatives. I can honestly say, that I really love this bank. Their customer service and quality in banking is superior. In addition, citizens bank has great security for their consumers and citizens bank even calls the customer if they feel a charge is fraud or not within likely habits. Lastly, although they do not have a location in NYC which I wish they did, they have 24/7 customer service so no matter what the reason you can always get ahold of a representative if need be. Only recommendation would be a location in NYC other then that truly exceptional bank and banking expierence for me. I first opened for a value checking -student account. However, after their acceptional service I’ll be staying here for as long as citizens bank is open. - Philip M. Cherry Hill, N.J.

Bank Checking Account.

Posted by: breenunez | Mar 20, 2018

My bank checking account charges little fees but has very few benefits. When the bank changed names the account that I had was still automatically available was charged very large fees for the same free service I had in the past. I think this is poor practice. The similar feed account for the new bank is now one with none of the services that I was receiving before. This branch is local and the customer service is good so I have not changed banks. Because of the changes I have started looking into other options for banking. I prefer not have fees changed or assesed to my account just to have me change account types. If you no longer offer a service or no longer want to offer a service just don't offer it, don't assign silly fees.

Accounts Closed And Money Given To Another Person

Posted by: Eugene70 | Aug 15, 2013

I am assuming a happy ending to today's mess with Citizens, but I am still in shock this happened.  

My stepson went to the bank, Endicott, NY, I believe.   He closed all of his accounts.   He had 3 or 4.   I assume they gave him the money from his accounts.   They also gave him the money from MINE.....all 4 of mine.   I would not have known this happened had I not set up to receive e-mail when the balance on one of those accounts went below a certain amount.  When I went to my account online to check on the balance just mentioned, I found all of my accounts with a CLOSURE WITHDRAWAL leaving a ZERO balance in all accounts.  I just do not understand how this could happen.   I know they are working hard to resolve the problem, but I find this very disconcerting and disappointing.  

Extremely Unprofessional/Look Elsewhere!

There are so many better options than this bank. My girlfriend responded to a marketing campaign where they stated$400.00 would be issued upon setting up direct deposit. Well sure enough she bit on this fraudulent bait, not only did she bite she switched all of her accounts over (bill pays, membership fees, EVERYTHING) over to Citizens. To make a very long story short (countless calls to useless customer service, insite branch visits, supervisor calls) they decided to "not do business with her" but not one person could say why. She makes phenomenal money, we ordered her bank history reports no negatives on there, but not one person was "authorized" to tell her why. Do yourself a favor, go to any other bank but Citizens, never heard of such a thing in today's day and age. I use CapitalOne and they're amazing.



Health Grade Components

FDIC Certificate #57957
Year Established2005
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.1%
Return on Equity - YTD8.15%
Annual Interest Income$3.43B
Assets and Liabilities
AssetsQ3 2018vs Q3 2017$126.9B$120.7B
LoansQ3 2018vs Q3 2017$96.49B$91.07B
DepositsQ3 2018vs Q3 2017$90.99B$88.39B
Equity CapitalQ3 2018vs Q3 2017$16.69B$16.68B
Loan Loss AllowanceQ3 2018vs Q3 2017$1.05B$1.00B
Unbacked Noncurrent LoansQ3 2018vs Q3 2017$640.5MM$722.9MM
Real Estate OwnedQ3 2018vs Q3 2017$19.2MM$24.1MM
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Citizen's Bank 15 Month CD - 3.25% APY

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Citizen's Bank is offering a 15 month CD at 3.25% APY, available through 2/21/19. It requires a Platinum Plus Checking account. This bank has branches throughout New England, the Middle Atlantic and parts of the Midwest.

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Always verify rates and promotions with the bank or credit union. We are not Citizens Bank (RI); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Citizens Bank (RI) Savings Account Rates

0.07%*$250k*-Platinum Plus Savings
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.02%--Platinum Savings
0.01%--Green Savings
0.01%--Business Savings

Citizens Bank (RI) Money Market Rates

1.50%*$25k*$3mPlatinum Plus Promotional Money Market (New Money)
OTHER TIERS: 0.05% Up to $25k | 0.25% $3m+
1.10%*$25k*$3mPlatinum Promotional Money Market (New Money)
OTHER TIERS: 0.03% Any amount
0.12%*$250k*-Platinum Plus Money Market
OTHER TIERS: 0.05% Up to $25k | 0.10% $25k - $250k
0.03%--Platinum Money Market
0.02%--Business Money Market
0.01%--Personal Money Market

Citizens Bank (RI) Checking Account Rates

0.07%*$250k*-Citizens Bank Platinum Plus Checking
OTHER TIERS: 0.03% Up to $25k | 0.05% $25k - $250k
0.02%--Citizens Bank Platinum Checking

Citizens Bank (RI) CD Rates

2.25%$1k-12 Month CD w/ Platinum Plus Checking
2.00%$1k-12 Month CD w/ Platinum Checking
1.00%$1k-13 Month Online-Only CD
0.40%$1k-Business 12 Month Fixed Rate CD
0.15%$1k-Business 15 Month Fixed Rate CD
0.15%$1k-Business 18 Month Fixed Rate CD
0.10%$1k-Business 3 Month Fixed Rate CD
0.10%$1k-Business 6 Month Fixed Rate CD
0.10%$1k-Business 9 Month Fixed Rate CD
0.10%$1k-12 Month CD
0.05%$1k-36 Month CD w/ Platinum Plus Checking
0.04%$1k-36 Month CD w/ Platinum Checking
0.03%$1k-36 Month CD


Boston Area

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