Bellco Credit Union is headquartered in Greenwood Village and is the 2nd largest credit union in the state of Colorado. It is also the 41st largest credit union in the nation. It was established in 1936 and as of December of 2024, it had grown to 381 employees and 384,776 members at 29 locations. Bellco Credit Union's money market rates are 7X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in Bellco Credit Union is open to anyone by joining the Bellco Foundation ($10 minimum donation). All Colorado residents are eligible by joining Consumers United Association ($5 annual membership fee). Membership is also open to those who live or work in the Colorado counties of Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, El Paso, Garfield, Jefferson, Larimer, Moffat, Mesa, Rio Blanco, or Weld, as well as the employees of over 1,600 Select Employee Groups.
See current membership details
Annoying AH
I've been a Bellco member for close to 30 years. At first it seemed just fine. Then it started getting more and more annoying. Like having to cough up your security word to ask a question over the phone that has NOTHING to do with your account. Or the horribly antiquated way they force you to update your beneficiaries, which basically requires you to come in to the office. Or the fact that if you log in to your online account and do certain things (I think I moved money) they ask for your password again, even though you're already in your secured portal. The list goes on and on. It got so ridiculous I seriously wondered if someone high up at Bellco had pissed off a regulator or something. There are things Bellco could do to more efficiently and effectively verify someone's identity without being so annoying. Definitely looking for another credit union. One that actually answers questions without me having to give them a cheek swab to verify my identity.
Bellco Does What It Pleases When It Pleases, Members Be Damned
Over my four years as a Bellco owner/member, i find them to be haughty and dismissive in their practices. They freeze debit cards without notifying the member, and without warning change the online banking interface arbitrarily and again, without notifying members of the upcoming changes.
There are more amenable credit unions in the Denvere metro area (to wit, Ent) when it comes to being empathetic and member-friendly.
Unauthorized Fees Taken From Account
I've had an account at Bellco for 15+ that I never really used. I kept it in case I wanted to take out a car loan in the future. In 2021, and unbeknownst to me, the rules must have changed and an "inactivity fee" started being deducted from my account. After 3-months, I caught it on a quarterly statement. I was out $15 ($5/month). I went into the branch, the manager claimed they couldn't reimburse me for it, but assured me it wouldn't happen again.
Well, fast forward to today and once again, the $5/month fees started coming out, but I only caught it after another $25 was gone! Again, I went into the branch and they said they could/would not give me my money back and told me to call the main office from which I received the same response: they could/would not return the fees deducted from my account without notice. I receive Bellco's monthly email newsletters and the quarterly paper statements via snail mail, so they could/should have notified me of any pending fees that would have been deducted... but did not. In my book, deducting fees without notice is THEFT. I've closed my Bellco account for good and will not bank with them again.
You Must Be Running Office365
... or you will receive "The one-time passcode is incorrect."
DONT BANK HERE
If I could leave a negative review I would. This is the most unorganized bank I have ever had to deal with. They made may auto loan under my maiden name, that hadn't been used for a year. I have been fighting them to change it to the correct, legal name (that I signed loan documents under) for the last 6 YEARS! I have faxed in my ID multiple times per their request to update it within the system with no luck. It never seems to get to them. It makes identifying myself extremely difficult when I have to call often to complain about another issue or shortcoming on their end. I pay my vehicle off almost a year early to get rid of them and they still wont update my name. Now it's "too late" even though they said there was time to fix it per my 57th request. Now they can't do anything BUT I can take more time off work, go sit in the DMV and PAY to get it changed per their advice. I did not make the error nor had anything to do with it, have faxed my ID in multiple times, and have to now ONCE AGAIN be at the blunt end of the situation and fix their mistakes and pay out of pocket. They have NO customer service and do NOT care about their members, let alone get their name straight. DO NOT BANK WITH BELLCO CREDIT UNION!
Disappointing
I tried to open an account. The requirements for out of state was to join the Bellco foundation for a $10 fee (which I did), provide a utility bill (which I did) and provide a bank statement (which I did). I received a notice that they could not verify my identity and that I needed to apply in person at one of their branches. That defeats the purpose of offering the option to open the account online. I wish I didn't waste my time providing all the requested items when the end result was a rejection.
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68437 |
| Year Chartered | 1936 |
| Employees | 381 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.61% |
| Return on Equity - YTD | 6.95% |
| Annual Interest Income | $432.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $8.59B$8.26B |
| Loans | Q4 2024vs Q4 2023 | $7.01B$6.7B |
| Deposits | Q4 2024vs Q4 2023 | $6.96B$6.81B |
| Equity Capital | Q4 2024vs Q4 2023 | $752.8MM$700.4MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $160.5MM$133.7MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $44.2MM$37.6MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$0 |
